Career Paths - Call Centers Audio CDs (2) (2010)

ISBN: 9781471512209

Career Paths - Call Centers Audio CDs (2) (2010)

ISBN: 9781471512209
4 325 Ft
Stock: 1-10 copies
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment.
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ISBN
9781471512209
Author
Virginia Evans, Jenny Dooley, Sarah Miranda
Publisher
EXPRESS PUBLISHING
Date of publication
2010
Format
Audio CD
Language
English
Ages
adult
Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing.Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of readingcomprehension, vocabulary and listening skills and leads students through written and oral production.