Contact Us! Call Center English Skills Trainer's Manual (2009)
ISBN: 9780521178587
Contact Us! Call Center English Skills Trainer's Manual (2009)
ISBN: 9780521178587
4 075 Ft
Stock: 1-10 copies
CONTACT US develops high-end professional English language communication skills for the BPO (Business Process Outsourcing) industry.
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ISBN
9780521178587
Author
Jane Lockwood, Hayley McCarthy
Pages
55
Binding
Soft cover
Publisher
CAMBRIDGE UNIVERSITY PRESS
Date of publication
2009
Format
Book
Language
English
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
