...and a reference and companion designed to serve you through your professional life. It sets out to promote a thorough understanding of what life coaching entails and to lead you through a course of applied neuro-linguistic programming techiques and exercises aimed at improving your coaching abilities. These include state control, rapport-building, metaphor, meta-programs, and meta-linguages. The book also introduces the spiral coaching model, a new coaching tool that identifies and utilises people'sthinking patterns.