Career Paths - Call Centers Audio CDs (2)

Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment.
ISBN: 9781471512209
Szerző: Virginia Evans, Jenny Dooley, Sarah Miranda
Kiadás éve: 2010
Szint: A1-B1
Kiadó: EXPRESS PUBLISHING
Nyelv: angol

Értékelés(Még nem érkezett értékelés.)

Ár: 3 650 Ft

Készlet: 1-10 darab

Leírás

Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing.

Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of readingcomprehension, vocabulary and listening skills and leads students through written and oral production.

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