Career Paths - Call Centers Audio CDs (2) (2010)

ISBN: 9781471512209

Career Paths - Call Centers Audio CDs (2) (2010)

ISBN: 9781471512209
4 325 Ft
Készlet: 1-10 darab
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment.
Tovább olvasom

Termékjellemzők

ISBN
9781471512209
Szerző
Virginia Evans, Jenny Dooley, Sarah Miranda
Kiadó
EXPRESS PUBLISHING
Kiadási év
2010
Formátum
Audio CD
Nyelv
Angol
Korosztály
felnőtt
Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing.Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of readingcomprehension, vocabulary and listening skills and leads students through written and oral production.