Contact Us! Call Center English Skills Trainer's Manual (2009)
ISBN: 9780521178587
Contact Us! Call Center English Skills Trainer's Manual (2009)
ISBN: 9780521178587
4 075 Ft
Készlet: 1-10 darab
CONTACT US develops high-end professional English language communication skills for the BPO (Business Process Outsourcing) industry.
Tovább olvasomKönyvjellemzők
ISBN
9780521178587
Szerző
Jane Lockwood, Hayley McCarthy
Kötés
Puhakötés
Kiadási év
2009
Formátum
Könyv
Nyelv
Angol
Tankönyvlistás
Nem
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
