Practical business skills work: challenging real-world tasks encourage learners to sharpen their communication skillsUnits are clearly defined as topic or skills basedNEW Phrase banks with useful phrases for reference and revision Five NEW case studies within Students Book reflect real-life business scenariosNEW audio recordings with authentic native and non-native accents NEW Second Edition CD-ROM now includes an interactive glossary and class audio as a downloadable MP3The In Company Resource Site (http://www.businessenglishonline.net) contains downloadable audio files and extra support for teachers