Books for language learning Vocational language Business Delta Business Communication Skills - Telephoning - Includes Audio CD

Delta Business Communication Skills - Telephoning - Includes Audio CD

Telephoning works with the skills and language required to conduct successful phone calls in English.
ISBN: 9781900783798
Author: Susan Lowe
Page: 64
Binding: Soft cover
Publication date: 2004
Format: Book + Audio CD
Level: B1-B1+
Publisher: DELTA PUBLISHING
Language: English
Ages: adult

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Price: 9 450 Ft

Stock: 1-10 copies

Description

The units cover:
-focus on listening
-making calls
-receiving calls
-receiving and leaving messages
-dealing with problems
-conference calls

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