Telephoning in English 3rd Edition

Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls.
ISBN: 9780521539111
Author: B. Jean Naterop, Rod Revell
Page: 128
Binding: Soft cover
Publication date: 2008
Format: Book
Level: B1-B2
Publisher: CAMBRIDGE UNIVERSITY PRESS
Language: English
Ages: adult

Rating(No ratings so far.)

Price: 9 850 Ft

Stock: 1-10 copies

Description

Contents: Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.

Reviews

No reviews so far.

Similar products

Category top list