Books for language learning Vocational language Business Telephoning in English 3rd Edition

Telephoning in English 3rd Edition

Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls.
ISBN: 9780521539111
Author: B. Jean Naterop, Rod Revell
Page: 128
Binding: Soft cover
Publication date: 2008
Format: Book
Level: B1-B2
Publisher: CAMBRIDGE UNIVERSITY PRESS
Language: English
Ages: adult

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Price: 10 350 Ft

Currently out of stock, expected back in stock: 4-6 weeks

Description

Contents: Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.

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